Have a question? Click the links below to reveal the answers.If you have any questions that do not appear on this page feel free to get in touch here.
If you would like to go ahead and reserved click the continue button on the bottom of the page, and this will bring you to a sign in page, where you put in your e mail address and a password ( that you will remember ), then you fill in all your details, the guests names etc, and continue to confirm reservation.
You will get an e mail which will prompt you to log on with your email address and password, here you log on and pay your booking deposit, you will be directed to a secure server, where you give your card details, and pay the initial deposit. After this you will receive a full confirmation. A few weeks before you are due to arrive you will get another e mail asking you to log in again and pay the Balance; you log on again and pay the balance.
Firstly go to the property that you want to book, go to the availability page for the property, click on the date you want to arrive, then click on the date you want to depart, then click on the number of people in your group, and press continue, this will lead you to another page, where you will see the total price, less deductions for long stay, early booking, and cancellations. At the top of this page the is a box for Special Discount Codes, type the exact Code you have in and press REFRESH button, and you should see the discount and a new amount which was the previous amount less the discount. Then Continue as in the above paragraph.
Is the kenmarerentals.com a secure site, I am afraid to reserve a house as I cannot see a Security Certificate, showing me the site is secure?
I made a reservation and logged onto the system and put my information in, but I did not receive and e mail to confirm what had happened?
The Reservation system is a separate system we use, this is provided by a third party. We have used this system for a number of reasons, firstly it is one of the easiest and most reliable. Secondly it is secure. So when you pay your booking deposit, you log onto a secure system and pay your deposit, and a few weeks before your holiday is due to commence you get another email saying log on and pay the balance. You pay when you want to pay. The system does not simply take payment once you have given your card details as and when it pleases.
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